Feedback
So guess what? There were very, very few cupcake bakeries when Carolina Cupcakery opened, just three years ago. There were certainly no business plans or books to read. Although we are learning as quickly as we can, there is A LOT to figure out… that’s where your opinion counts! Other folks may say it, but we sincerely need feedback to grow this brand new industry. No question or suggestion is dumb.
Please share your thoughts, your opinion and your flavor ideas here. We strongly encourage both creativity and respect.





Hello! I absolutely love your new website! I said this on your facebook wall as well, but I think wordpress is an amazing platform to use for blogs/websites( I use it myself for my blog). One of the features of this site is site stats which is helpful to see how much traffic your website is getting. However, it does have its flaws. For example: If I’m on your blog and click on what an idea then celebrations it will count it as 2 separate visits instead of just 1 from the same person. I like to use http://www.sitemeter.com/ It is free (unless you want to upgrade but I think the free version is sufficient. It will tell you who visited your site, from what location (chesapeake, norfolk, canada, germany, etc.), how long they stayed and how many pages they visited. Sorry for the long comment but I thought that it would be helpful for you all to see who is coming to your site and from where! In case you dont read the comments I will also email you all. Congrats again on the great website and the even greater cupcakes!
Please forward your name to me so we can replace those free of charge… We are always working to keep things more fresh and moist. It sounds like those missed on those… so sorry!
Talk about great customer service! Where should I send my name to?
Forward your name to me at info@carolinacupcakery.com Again, sorry ’bout that!
How do I enter a name and flavor idea? The article in the paper said to come to the web site and do it but I couldn’t find the location!
Go to http://carolinacupcakery.com/whatstheflavor
Good Luck!
VIsited your store in Ghent for the first time, today. Not a large selection, but, everything looked beautiful. Purchased two cupcakes…$8….one for my granddaughter (Birthday cake, sprinkles) one for my son (Cookie dough/chocolate) very excited to try them as cupcakes are so popular now. Icing was very good….cakes on both were very dry…maybe not as fresh as they should have been, or made in batches, frozen and thawed?…disappointed…
So glad you found us! We actually do not freeze and thaw anything, ever. We are a small batch bakery that uses real ingredients and no preservatives, ever. Scratch-baked goods do have a drier texture than the box mix or grocery versions that most people are used to. I will check with the store and let them know about your experience because we really hate to hear when anyone is disappointed. Please contact us with your name so we can offer you some replacements. There are scratch-flavors that are more moist than others that you may be happier with …. again, so sorry you were disappointed : (
I cannot wait until Tuesday’s to get the Caramel Macchiato (spelling?) cupcakes! It’s my favorite drink at Startbucks so I had to try your version of this yummy drink. It surely was one of the best cupcakes EVER!! Don’t ever take it away! Well done.
I am looking for nutritional information for your cupcakes. Can’t find any! Can someone direct me to a link?
We are working on setting those up!
9/1/11 update: Sugarfree nutritional label is now posted on the information tab
How do you apply to the new ODU store if there are still positions available.
You can download a job application online under information. We are all hired to open but we take applications any time!
Check under information tab, for the only thing we bake with a mix- sugarfree. This is because it’s also low carb and they can provide very reliable nutritional counts. Scratch baking is not as exact.
Hello, I used to live in Ghent and frequent your bakery often. I recently moved to the D.C. area and miss your cupcakes, do you offer any type of shipping for out of town customers to place cupcake orders?
I know you all are expanding (beautiful, take your time, but!!), PLEASE COME TO RALEIGH NC!!! PLEASE!!!! The triangle area needs you, desperately…. As a foodie, and a former Hampton Roads resident, indulging in your sinfully tasteful cupcakes has set the standard in my palette on how a cupcake should look and taste (and your customer service is awesome). I’ve tried a ton of cupcakes here in the Triangle area (Raleigh, Durham, and Chapel Hill), no offense, they should consider going back to the cupcake drawing board… Anyway, keep doing what you are doing in your cute little bakeshops!!
I have a student at ODU….do you deliver to the dorms (Whitehurst)?
Do you deliver cupcakes to students at ODU?
WE have a storefront on campus where they can pickup orders any time.